Coronavirus (COVID-19) Advisory

Frequently Asked Questions

Do you have questions, ideas, feedback or concerns you would like to share? Click the button below.


COVID-19 Questions & Feedback


Here are a few quick links to important information: 


How can I submit a question, feedback, concerns and ideas pertaining to the COVID-19 pandemic and it's effect on our company? 

There are many ways to submit questions and other feedback: 

  • Click the blue button labeled "COVID-19 Questions & Feedback at the top of this page. Provide your name and contact information if you would like a direct reply to your question or feedback. You can also submit messages anonymously. 
  • Email and receive a reply within one business day. Questions received here will also be addressed during the live Q&A sessions. 
  • Attend the next Town Hall meeting, held monthly. You should have received a standing invitation. 
  • Contact your manager or HR Business Partner

  • Essential Employees – employees and contingent workers (temps, contractors and consultants) who are required to be onsite at our facility to perform their job duties. •
  • Remote Employees – employees and contingent workers who can perform their job duties remotely.
  • Hybrid Employees– employees and contingent workers who may perform certain job duties on site and other duties remotely.
  • Back-Up Employees– Essential Employees who serves as a “back-up” for another Essential Employee and may be recalled to work onsite at the facility upon 24-48 hours’ notice. Please talk to your manager before traveling more than 24 hours away from the facility.

LT members or your manager will let you know in which category you fall.


Am I required to stay 2 meters away from my co-workers at all times? What if that is not possible in certain situations on site? 

As indicated in the AGC Biologics COVID-19 General Guidance, extensive social distancing measures are being adopted in many countries to address the widespread person to person transmission of the coronavirus. Each location is required to implement social distancing to prevent the spread of the virus within the workplace. You are expected to adhere to the 2 meter rule whenever possible and make sure to wear a facemask when close contact is unavoidable. 

Social distancing guidelines include:

1. Identify and implement options for working remotely from home.

2. Maintain 6 feet or 2 meters distance from others within the workplace.

3. Refrain from shaking hands or other direct contact.

4. Limit face-to-face meetings and discussions. Use teleconferencing (Zoom, Skype, etc.) or communicate by
email wherever possible to minimize close personal contact.

5. If a face-to-face meeting is required, limit the group size to 10 participants or less. The use of facemasks is
strongly encouraged at all times and is mandatory if the social distance of 2 meters cannot be maintained at
all times.

6. Large company gatherings and meetings are to be postponed and remote technology employed where

7. Avoid carpooling when commuting to work. AGC will work with employees to explore alternative commuting

8. If public transportation must be used as a last resort, please practice social distancing guidelines above and if
possible travel at times when public transportation is less crowded. Your management will work with you if
this means an adjustment to your work schedule.

9. Limit the extent of visitor access to facilities and contact with AGC Biologics employees.

10. Avoid eating together if you can (sit at a desk, car, outside or bring your own lunch in) – be especially mindful
when getting coffee, water or snacks in common spaces.

11. Keep note of which people you have had close contact with and which rooms/spaces you have utilized.

12. Use of elevators should be limited to 1 person at a time if stairs are not an option for moving between floors.


What is the proper way to wear a facemask? 

The facemask should cover your mouth and your nose. See image below. 

proper way to wear a facemask


Will we restrict the number of visitors to our facility? 

Yes. Site visits, audits and any other third party visitors (vendors, construction companies, suppliers, etc.) may only access the facility with the approval of our Site Head or an authorized LT member. Until further notice, visitors will not be allowed access to cGMP areas and PIPs will be suspended until further notice. Thereafter, only PIPs from the same state/city as the location of the facility AND essential for operation will be allowed access to the facility with the approval of our Site Head.


I’ve become ill – what should I do?

If your health status changes, advise your manager and EHS (Shahida Hamid, right away. If you're feeling sick while at work, go home and consult a medical professional. 


If you have recently been to one of the affected areas and are feeling unwell, call your doctor or the local medical helpline 1813 to speak to a nurse or doctor for further advice — please don't go to your doctor or a hospital. For those who might be new to the area and have not yet registered with a doctor (primary health provider), we recommend that in the event of feeling sick with coronavirus-like symptoms that you call 1813 where a health professional will guide you.

Consult the COVID-19 Health Decision Matrix for more information on specific scenarios. 

COVID - Health Decision Matrix - 7September2021



Example 1: Employee was asked to stay home due to possible exposure and then met with a colleague that same night for dinner.

If you have possibly been exposed, then you could have the virus. You should follow the quarantine guidelines and stay home — maintain social distance.


Example 2: Employee asks if they should participate in family birthday party over the weekend.

It is important to maintain social distance at this time. Large gatherings of people in close quarters should be avoided in order to avoid the spread of the virus. 


Example 3: Volunteers are asked for by authorities to cover hospital help during the crisis. 

This would require a 14-day quarantine, away from work. 


What happens if I am ill and can’t work?

General Principal: If employees are working, whether remotely or onsite, they will be paid. Speak to your Manager or HR Business Partner if you have questions about taking time off work. 

If you are unable to work due to illness this will be considered normal sick leave.


What happens if I cannot work due to childcare issues?

If unable to work due to school closures and you do not have childcare or are utilizing the offer made by the Danish authorities, you have the following options:

  • Child Sick Leave - Leadership has made the decision to allow you to use Sick Leave if you are unable to work due to school closures/child care.
  • Over time spend
  • Vacation, Floating Holidays
  • Unpaid leave


What if I am unable to work because I have been exposed to COVID-19 and am self-quarantined at home?

If you are not able to work remotely, you will be on sick leave.


What if I am in an “essential” role but I would like to work remotely because I am in a higher risk category?

  • Being in an “essential” role means that you are not able to perform your job duties remotely. You have the following options:
  • Spend of overtime
  • Vacation, Floating Holidays
  • Unpaid leave


Can I still carpool with my co-workers?

Carpooling is no longer permitted. The concept of carpooling is not aligned with the social distancing recommendations, poses a significant risk to each of you and the group that is onsite to perform essential work. If you cannot drive yourself or need further assistance with accommodating this requirement, please contact your manager, LT member and local HR so we can support you with this change. There are multiple options available to those impacted by this change.


Employees: Please reference the Guidelines for Employees Working Remotely

Managers: Please reference the Guidelines for Managing Remote Teams


I have personal travel planned in the near future. Do I need to notify anyone?

Notify your manager, LT Member, local EHS (, local HR ( and GM must continue to be informed of any and all travel outside of Denmark (commuting to and from Sweden is already documented).